Refund Policy

Returns policy

Returns must be made within 14 business days of purchase. Item must be in condition from which it was shipped from the store. Disposables or any of the sort are excluded from the return policy and wont be accepted. No cash refund only exchanges and store credit.

For eligible customers on your first exchange receive FREE shipping labels on outgoing shipments.

How to cancel your order?

To cancel your order please call the store directly at (212)253-7588 within 24 hours of ordering. Packages usually ship within 1 to 2 business days.

If you wish to return an item, the flat rate fee for a shipping label is $9.95.